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Veriff

Onboarding Manager

– Tallinn, Estonia
Employment Type Full-Time
Minimum Experience Manager/Supervisor

Veriff’s Onboarding Manager is someone who really understands tech, integrations, APIs and is capable of explaining all that to our customers in a patient and friendly way. It is a customer facing role with a direct impact on Veriff’s growth and on our customers’ success. If this sounds like something you’d be great at, we’d like to hear from you!

These are the things you will be doing:

  • leading our customers through the integration and onboarding process
  • managing several onboarding projects simultaneously 
  • getting a deep understating of the challenges our customers face during onboarding and proactively identifying opportunities to solve these
  • being the face of the company to Veriff’s customers
  • identifying product issues and giving active feedback for improvements
  • having a direct impact on Veriff’s growth

You are the one we're looking for if you have:

  • first-hand experience in working with customers, preferably at a technology company
  • 5+ years of experience in project management
  • deep understanding of Veriff's API, and ability to explain it to our most technical customers (you can have a look at it here:https://developers.veriff.me)
  • ability to recognize repetitive customer-facing issues and build scalable solutions
  • curiosity, empathy, responsibility, creativity and a strong interest in technology
  • motivation to find solutions: when you understand the “why”, you will figure out the “how”

From Veriff you will get:

  • Unique chance to build onboarding in a growing startup 
  • Opportunity to work in an awesome (we really don’t use this word lightly) up-and-coming company with a lot of career opportunities (Veriff is backed by investors such as Mosaic Ventures, Taavet Hinrikus, Ashton Kutcher and Paul Buchheit).
  • International team and customer base
  • A friendly and flexible work environment where YOU are in charge of balancing freedom and responsibility
  • All the perks that go with a world-changing tech start-up
 
Apply by attaching your CV or LinkedIn profile. 

Choose us if you share the same values with us and you will be able to feel your impact by enabling people around the world to go through intelligent and secure identity verification effortlessly. While you do your best work helping our customers, we are supporting you in your career and personal growth with additional training and mentorship. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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  • Location
    Tallinn, Estonia
  • Employment Type
    Full-Time
  • Minimum Experience
    Manager/Supervisor
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